ModCloth Reviews
(Rated by 2123 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
25
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%OFFOverall Rating
5.0
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Shipping & Delivery4.7
- Customer Service4.5
- Price & Quality5.0
- Return Policy4.3
Recent Customer Reviews (8)
Ignace Gousse
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Mandy Drechsler
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Quennel Boncoeur
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Thelma Burton
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Jonathan Barry
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Erika Williams
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Diana Ives
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Michael Cardoza
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ModCloth Pricing
Summer Sale dresses
under $100
General Sales items
under $10, $20, $30, $40, $50
ModCloth Pros & Cons
Pros
1
Inclusivity: Offers a diverse range of sizes from XS to 4X, making it inclusive for various body types.
2
Unique Designs: Features exclusive, hand-drawn prints and collaborations with world-famous brands.
3
Charitable Contributions: Dedicated to giving back to charitable organizations that protect and uplift women.
4
Customer Engagement: Encourages customer engagement through Instagram features like #MyModCloth.
5
Discounts: Provides discounts such as 20% off the first order and seasonal sales like CYBER SPRING.
6
Local Manufacturing: The collection is made locally, ensuring a wide variety of choices.
7
Pop-Up Shops: Offers curated collections in pop-up shops, including pieces from local artists.
CONS
1
Customer Service Issues: Many customers have reported poor shipping status and unhelpful customer service.
2
Return Policy Problems: Issues with return policies, including delays and difficulties in getting refunds.
3
Quality Concerns: Some customers have complained about the quality of the products, citing issues like loose threads and inaccurate sizing.
4
Sizing Inaccuracy: Customers have reported difficulties in finding the right size, even with the provided sizing guide.
5
Shipping Delays: Standard shipping can be slow, and expedited shipping options are sometimes unavailable due to warehouse moves.
ModCloth Features and Benefits
Features
Inclusivity
Welcomes a diverse community of creative individuals of all colors, genders, disabilities, and sexual orientations. Sizes range from XS-4X in 100% of ModCloth label pieces.
Unique Designs
The collection often includes exclusive, hand-drawn prints. The brand also partners with world-famous brands for one-of-a-kind collaborations.
Charitable Contributions
Dedicated to giving back directly to charitable organizations that protect and uplift women.
Customer Engagement
Showcases the unique ways customers style their favorite pieces on Instagram. Customers can tag #MyModCloth for a chance to be featured.
Discounts
Customers can score 20% off their first order by signing up for emails.
Local Manufacturing
ModCloth’s collection is made locally.
Wide Variety
The catalog offers thousands of choices in clothing and accessories, including highly differentiated, exclusive styles and an extended range of sizes.
Pop-Up Shops
These carry a curated collection of ModCloth clothing, accessories, and home décor, along with select pieces from local artists.